Privacy Policy

Effective Date: March 23, 2026 Last Updated: May 24, 2026

1. Who We Are

PhoneRestore is operated by Silverplate Partners LLC, doing business as PhoneRestore ("Company," "we," "us," "our"). We build tools that help people keep their phones working properly. This policy explains what data we collect, why, and what we do with it.

2. Our Privacy Commitment

We believe in minimal data collection. We follow these principles:

• We do not sell your personal data. Ever. To anyone. For any reason.
• We do not share your personal data with third parties for marketing or advertising.
• We do not read your personal content — your messages, photos, browsing history, or files are yours.
• We do not use your data to train artificial intelligence or machine learning models, and our service providers are contractually restricted from doing so with our data.
• We collect only what's necessary to make PhoneRestore work.
• We do not display ads in our app.

3. What the App Does

PhoneRestore monitors and restores device settings — things like WiFi status, volume levels, screen brightness, Bluetooth, and installed apps. PhoneRestore does not access, read, or store your personal content such as messages, browsing history, or files on our servers. It does not modify your personal content in any way.

PhoneRestore also includes the following features, each operating with strict local-only data access:

• Accessibility Service: Used exclusively to restore certain device settings (WiFi, Bluetooth, Airplane Mode) that cannot be modified through standard Android APIs. This service does not read screen content from other apps, capture keystrokes or passwords, interact with any app other than Android system settings, or collect any data. No information is gathered or transmitted through this permission.
• Photo Recovery: Accesses your device's local media trash on your device only to display and recover deleted photos. Photo content is processed entirely on-device. No photos are transmitted to, stored on, or accessible from our servers.
• Blocked Caller Detection: Accesses your device's blocked callers list on your device only to detect changes. This data is processed entirely on-device and is never transmitted to our servers.
• Deleted App Detection: Monitors your installed app list to detect when apps are removed. If caregiver pairing is enabled, app list changes may be synced to our servers so your caregiver can assist remotely.

4. Data We Collect

Throughout this section, we distinguish between data the app accesses on your device (which never leaves your phone) and data we collect (which is transmitted to or stored on our servers). We collect only what is described below.

4a. Device Settings (App Users)

When you use PhoneRestore, we store a snapshot of your device settings (WiFi on/off, volume levels, brightness, installed app list, etc.) so we can restore them if something changes. This data is:

• Stored locally on your device by default.
• If you enable caregiver pairing, also synced to our secure servers (Google Firebase) so your caregiver can help remotely.
• Never shared with anyone other than caregivers you explicitly invite.
• Deletable at any time by uninstalling the app or requesting deletion.

4b. Account Information

If you create an account or pair with a caregiver, we collect:

• Email address (for authentication only)
• A pairing code (to link caregiver and senior devices)

That's it. No name, phone number, address, age, or demographics required.

4c. Photo Recovery Data (On-Device Only)

The Photo Recovery feature accesses your device's local media trash to identify and display recoverable photos. All processing occurs entirely on your device. We do not collect, upload, store, transmit, or have access to any of your photos or media files. Photo data never leaves your device.

4d. Blocked Caller Data (On-Device Only)

The Blocked Caller Detection feature accesses your device's blocked numbers list to compare against your saved snapshot. All processing occurs entirely on your device. We do not collect, transmit, or store this data on our servers, and it is not included in caregiver sync.

4e. Device & App Diagnostics

Google Firebase (our backend provider) automatically collects basic technical information when you use the App, including your device model, Android OS version, app version, and timestamps of authentication events. This information is used solely for authentication, security, and service operation. We do not enable Firebase Analytics or any crash reporting SDKs.

4f. Subscription & Billing

Subscription purchases are processed entirely by Google Play. We do not receive or store your payment information (credit card numbers, billing address, etc.). We receive only a confirmation of your subscription status from Google Play.

4g. Waitlist (Website Visitors)

If you join our waitlist, we collect your email address solely to notify you when PhoneRestore launches. We do not send marketing emails beyond launch updates, and you can unsubscribe at any time.

5. Data We Do NOT Collect

To be crystal clear, PhoneRestore does not collect, transmit to our servers, or store on our servers any of the following:

• Text messages or chat content
• Photos or videos (the Photo Recovery feature processes data on-device only)
• Call logs or contact data (the Blocked Caller Detection feature processes data on-device only)
• Browsing history
• Location data
• Passwords or financial information
• Microphone or camera data
• Data from other apps
• Biometric identifiers
• Any data used for AI or machine learning training

6. How We Store Data

Device settings snapshots are stored locally on your device. If caregiver features are enabled, data is synced via Google Firebase (Firestore + Authentication), hosted in the United States, using encryption in transit (TLS) and at rest. We use Firebase Security Rules to ensure only you and your authorized caregivers can access your data. Photo Recovery and Blocked Caller Detection process all data locally on your device; no photo or call data is ever sent to our servers.

7. Caregiver Pairing & Senior User Rights

PhoneRestore is designed in part for senior users who may share access with a caregiver. We take the following commitments seriously:

• Caregivers see device settings, not personal content. A paired caregiver can view and help restore your device settings (WiFi, Bluetooth, installed apps, etc.) but cannot access your messages, photos, contacts, browsing history, or any other personal content.
• The senior user always controls the pairing. If you are the device owner, you may revoke caregiver access at any time, from within the app, without notifying or seeking approval from the caregiver.
• Pairing is opt-in. PhoneRestore works fully without caregiver pairing. No data is synced to our servers unless you explicitly enable this feature.
• Caregivers cannot transfer or share your data. Caregivers can assist with restoration but cannot export, download, or share your settings data with third parties through PhoneRestore.

8. Who Can See Your Data

• You — always.
• Your caregivers — only if you explicitly pair with them, and only your device settings (not your personal content). You can revoke access at any time.
• Silverplate Partners LLC — we have technical access to Firebase for maintenance and support, but we do not review individual user data unless you ask us to for support purposes.
• Nobody else.

9. Third-Party Services

We use the following services to operate PhoneRestore. We do not use any analytics, tracking, advertising, or crash-reporting SDKs.

• Google Firebase — authentication and data sync. See Google's Privacy Policy and Firebase Privacy.
• Google Play Services — app distribution. See Google's Privacy Policy.
• Google Play Billing — subscription payment processing. We do not receive your payment details. See Google's Privacy Policy.
• Kit (ConvertKit) — waitlist email collection only. See Kit's Privacy Policy.

Each of these providers is contractually restricted from using your data for their own AI/ML training or for advertising purposes related to PhoneRestore users.

10. AI and Machine Learning

We do not use your personal data to train, fine-tune, or evaluate any artificial intelligence or machine learning models. We do not sell or share your data with any third party for the purpose of AI or ML training. Our service providers (listed in Section 9) are bound by their standard terms, which restrict the use of our customer data for training their general-purpose models. If we ever introduce AI-powered features within PhoneRestore, we will update this policy and clearly disclose what data, if any, is used and how.

11. Children's Privacy

PhoneRestore is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, please contact us and we will delete it.

12. Data Retention & Deletion

We retain your data only as long as you use PhoneRestore:

• Uninstall the app — local data is automatically deleted.
• Delete your account — use the in-app Delete Account option (Settings → Delete Account) or visit our account deletion page for instructions. All cloud data (Firebase) is permanently deleted within 30 days.
• Email us — request deletion of any data at privacy@getphonerestore.com.
• Waitlist emails — retained until you unsubscribe or request deletion, and no longer than 12 months after the App's public launch.
• Firebase authentication logs — retained by Google Firebase per Google's standard retention schedules, which we do not control. As of the effective date of this policy, these schedules typically range up to 90 days.

13. Your Rights

You have the right to:

• Access your data — request a copy of what we hold.
• Correct inaccurate data.
• Delete your data — account deletion removes all cloud data within 30 days.
• Portability — receive your data in a structured, machine-readable format.
• Restrict processing of your data.
• Object to processing based on legitimate interests.
• Revoke caregiver access at any time.
• Unsubscribe from emails at any time.

To exercise any of these rights, email us at privacy@getphonerestore.com. We will respond within 30 days.

14. International Users & GDPR

PhoneRestore serves users globally, including in the European Union and European Economic Area. If you are located in the EU/EEA, the following applies:

Legal Basis for Processing. We process your personal data on the following legal bases:

• Contract performance: Processing your account and settings data is necessary to provide the PhoneRestore service.
• Legitimate interests: We may process technical data to maintain security and improve reliability, balanced against your privacy interests.
• Consent: Where we rely on your consent (e.g., caregiver pairing), you may withdraw it at any time.

Data Transfers. Your data is stored on Google Firebase servers in the United States. Google participates in the EU-U.S. Data Privacy Framework and offers Standard Contractual Clauses. For more information, see Google's Privacy & Security page.

EU Representative. Pursuant to GDPR Article 27, if and when we appoint an EU representative, their contact details will be published here. EU/EEA users may contact us directly at privacy@getphonerestore.com in the interim, and we will respond within the timelines required by GDPR.

Supervisory Authority. You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data in accordance with applicable law.

15. California Residents (CCPA/CPRA)

If you are a California resident, you have the rights described below under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Categories of Personal Information We Collect. In the 12 months preceding the effective date of this policy, we have collected the following categories of personal information, as defined under CCPA:

Sources of Personal Information. Directly from you (when you create an account, join the waitlist, or pair a caregiver) and automatically from your device (basic authentication metadata via Firebase).

Your CCPA/CPRA Rights:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information with third parties for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, email privacy@getphonerestore.com. We will verify your identity before fulfilling any request.

16. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS) and at rest.
• Firebase Security Rules that restrict data access to authorized users only.
• No third-party analytics or advertising SDKs that could expose your data.
• Internal incident response procedures designed to detect, contain, and remediate security incidents.

Breach Notification. In the event of a data breach that is reasonably likely to result in risk to your rights and freedoms, we will notify affected users without undue delay and, where required by applicable law, notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

17. Changes to This Policy

If we make significant changes to this policy, we will notify you via the app or email and update the "Last Updated" date at the top of this page. We will never weaken your privacy protections without your explicit consent. Material changes affecting how we process data already collected will be subject to a notice period of at least 30 days before taking effect.

18. Governing Law

This Policy shall be governed by the laws of the State of New York, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Policy shall be brought exclusively in the courts located in New York County, State of New York, or if federal jurisdiction applies, the United States District Court for the Southern District of New York. Nothing in this section limits the rights of EU/EEA, UK, or California users to seek relief under their applicable local laws.

19. Contact Us

Questions about privacy? We're happy to answer.

Silverplate Partners LLC, doing business as PhoneRestore
c/o United States Corporation Agents, Inc.
7014 13th Avenue, Suite 202
Brooklyn, NY 11228
Email: privacy@getphonerestore.com